Privacy Policy

Patient Privacy & Data Protection

Harlan Dental ("we", "our", or "us") is committed to protecting your privacy and maintaining the confidentiality of your health information. This Privacy Policy outlines our practices regarding the collection, use, and safeguarding of personal and clinical information when you use our website, services, and communication platforms.

1. Information Collection and Use

We collect information necessary to provide and manage your dental care and in-house membership benefits. This includes:

• •Personal Contact Information: Name, email address, mobile phone number, mailing address, and date of birth.
• •Payment & Financial Information: We do not store full credit card numbers on our local web servers. All payment processing is handled securely by PCI-compliant third-party processors (such as Stripe and Vyne Trellis). We only retain payment confirmations and transaction receipts for accounting records.
• •Clinical Health Information (PHI): Dental charts, radiographs, medical histories, and treatment records collected to deliver safe, effective dental care in compliance with Iowa state law.

2. Data Security & HIPAA Compliance

We take the security of your Protected Health Information (PHI) with the utmost seriousness. Your electronic records are protected in secure, encrypted databases utilizing industry-standard safeguards, including network firewalls, encrypted transport (HTTPS/TLS), and access controls, to prevent unauthorized access, disclosure, or alteration in strict accordance with HIPAA regulations.

3. Patient Communications & Mobile Messaging

When you provide your contact information at check-in or through our patient intake forms, we may use this information to send transactional notifications regarding your care, including upcoming appointment reminders, preventive recall notifications, treatment plans, and billing updates.

Patients may opt in to receive text messages at in-person check-in. You may opt out of SMS messages at any time by replying STOP to any text from (712) 755-3466. For full details on our text messaging practices, message rates, and carrier disclosures, please view our SMS Terms & Conditions.

4. Strict Non-Sharing Policy

We do not sell, rent, lease, trade, or share your personal information with outside parties. Mobile information and text messaging originator opt-in data will strictly never be shared with, sold to, or rented to any third parties or affiliates for marketing, advertising, or promotional purposes.

5. Changes to This Policy

We may update our Privacy Policy periodically to reflect changes in legal requirements or clinical operations. Any updates will be posted on this page with an updated revision date.